Bitmagic support

Need help playing a game or creating one with Bitmagic? We provide support for players across all games on our platform and developers using Bitmagic to create games.

Primary support channel

Join us on Discord

Our Discord server is the main place to ask questions, report bugs, and get help from the Bitmagic team and community.

Get support on Discord

Prefer email?

Email our team

You can also contact us by email. For account questions or anything involving private information, email is the best place to start.

support@bitmagic.ai

Help us understand the problem

Include the game or product name, your device and operating system, and what happened. Steps to reproduce the issue and a screenshot can help us investigate. Please keep passwords and other private information out of public Discord messages.